About the APD Warranty

The APD Warranty forms part of APD’s standard service offering and protects our customers against loss or damage of freight, with guaranteed quick claim settlement and no excess applied to the amount claimed, and is applied to all consignments. The APD Warranty will protect you up to $1,000 per freightnote, as per the terms and conditions of the offering. Should you wish to increase your APD Warranty to $1,500 of protection per freightnote, please contact your account manager to discuss further.

Furthermore, all claims will be managed by a professional 3rd party claims administrator, APD.

Importantly, the APD Warranty will only be applied to APD services that have been paid for, and will not be available on tickets or services that were purchased prior to the 1st of March 2015.


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