First Time

Welcome to APD. Why use us for your parcel deliveries? Our customers tell us there are three main reasons they use our services.

1. It's easy

APD is the largest parcel network in South Australia, covering all the delivery options your business needs. But it’s the ease of using one company that our customers enjoy.

Whether it’s parcels or pallets going to metropolitan Adelaide, regional South Australia or interstate [link to Country SA/Interstate] through our delivery partners – we pick it up and it’s looked after for you far more cheaply and effectively than regular couriers.

Sending through our parcel network is also simple with our easy-to-use ticket system and you only have one account.

2. It's Friendly

We are in the people business as much as the delivery business.

Customer service has always been at the heart of what we do. That’s why we’ve lasted the distance as South Australia’s oldest parcel delivery company.

Our unique parcel delivery network means you have one driver all the time – for pickups and deliveries. You get to know your driver and as they get to know your business they’ll work with you in the best way for your business.

Their commitment to customer service also pays dividends when they deliver your parcels. They are representing your business as much as ours – that’s why we insist on the highest standards of customer service.

It's reliable

APD Delivery is responsible for 10,000 parcels per day, and we have a 99.9% delivery guarantee – better than Australia Post.

You can count on us. We’ve forged a reputation on the promise of delivering parcels and we stand by it with each and every parcel that comes into our delivery network.

We are that confident in our reliability we offer all our customers the chance to track the progress of their own parcels through our Track n Trace system.

More information:
Frequently asked questions about APD Parcel Delivery
How do I become an APD customer?
How do I send a parcel with APD?

“We use APD because of the clear turnaround of my freight to my customer, competitive rates and the ease of discussing any problems that do come up. Freight is one of those necessary evils that we do need to manage and time to time problems come up. APD manages issues very well, they react to any of our requests and they fix things. I’d be happy to recommend them to other businesses because of their personal touch. Their after-sales service is fairly high and that stops me from looking elsewhere.”

Jarrod Hodge, Heatley Sales


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