Parcel Delivery

Our Parcel Delivery service is a daily round of pick-ups and deliveries performed once in the morning and once in the afternoon. Parcels must be under 25  kilograms and less than 0.25 cubic meters in volume and less than 2 meters long.

Because of this regularity, it's the most cost-effective service we offer.

Any parcel picked up in the morning should be delivered to an address in metropolitan Adelaide as well as some outer zones areas in the afternoon. If it's picked up on the afternoon run, it should be delivered the next morning.

With this service you always have the same designated driver who can build an invaluable rapport with your staff and get to know all the ins and outs, as well as the who, the when and the where of your delivery needs. 



More information:
Book a delivery on the parcel network
 

 

 

 


Contact us

APD WARRANTY

The APD Warranty forms part of APD’s standard service offering and protects our customers against loss or damage of freight, with guaranteed quick claim settlement and no excess applied to the amount claimed, and is applied to all consignments. The APD Warranty will protect you up to $1,000 per freightnote, as per the terms and conditions of the offering. Should you wish to increase your APD Warranty to $1,500 of protection per freightnote, please contact your account manager to discuss further.

Furthermore, all claims will be managed by a professional 3rd party claims administrator, APD.

Importantly, the APD Warranty will only be applied to APD services that have been paid for, and will not be available on tickets or services that were purchased prior to the 1st of March 2015.

PACKAGING GUIDELINES

Packaging Guidelines
A handy guide to help you safely pack and send your parcels
To help ensure your parcel gets to its destination safely it's important you follow these simple guidelines to:
• Protect your item against damage while it is being transported and delivered.
• Protect other customers' items. You could be liable for damage to other items if it is caused by inadequate packaging of your parcel.
• Protect APD Contractors and equipment against injury or damage.
Your responsibility
As the sender, you are the only person who knows exactly what is inside your parcel. Therefore, it is your responsibility to ensure your item is packaged correctly and does not contain prohibited or hazardous goods.
By accepting a parcel APD does not acknowledge the packaging is adequate or the contents are acceptable. That is up to you. To check if your item is prohibited or hazardous,
Internal Packaging
Internal cushioning and strong external packaging protect your article against knocks and shocks. Cushioning material should be packed around all sides. Suggested packaging materials are:
• Handi Bubble Wrap
• Polychips
• Corrugated cardboard
• Shredded or rolled paper
• Polyethylene foam sheeting
Wrap the item enough times so that you can no longer feel the shape of the object. Items packed together in one container should be individually wrapped and separated from each other with more cushioning material.
If you are sending heavy items make sure they can't move within the parcel during transport, as this could damage the outer packaging.

CUSTOMER FEED BACK

“We use APD because they’re a one-stop shop that can do everything for a decent price. Most delivery companies can only do one or the other, so the alternative is to employ multiple companies to do our deliveries and it ends up being quite expensive.

We have 15-20 deliveries a day and the APD drivers get to know the warehouse and our guys and that helps make things quicker. They know where our customers are and we have some awkward customers – some are only open a few hours a day and the drivers know the best times to deliver things for us.

Don’t just go on price, a lot of time and money in the warehouse is tied up in logistics and streamlining your operations – so you’ve got to look at the whole picture.”


Andrew Aves, Artcraft

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